STANDARD TERMS AND CONDITIONS OF SALE
ARTICLE 1 - PARTIES
1.1 - SELLER:
Title: Terzion İç ve Dış Ticaret Gayrimenkul İnşaat ve Taahhüt A.Ş
Address: Bağdat Cad. no:128 D:3 Fenerbahçe Kadıköy Istanbul
Phone: +90 850 307 5797
E-mail: [email protected]
1.2 - BUYER:
ARTICLE 2 - SUBJECT
The subject of this contract is to determine the rights and obligations of the parties in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Regulation on the Principles and Procedures of the Implementation of Distance Contracts, regarding the sale and delivery of the product, whose qualities and sales price are specified below, which the BUYER ordered electronically from the internet site of the SELLER.
ARTICLE 3 - PRODUCT SUBJECT TO THE CONTRACT
Product Name | Quantity | Total Product Price
The type, quantity, brand/model, color, and sales price of the products are as specified above.
ARTICLE 4 - GENERAL PROVISIONS
4.1- The BUYER declares that they have read and are informed about the basic characteristics, sales price, and payment method of the product subject to the contract on the website, and gave the necessary confirmation electronically.
4.2- The product subject to the contract shall be delivered to the BUYER or the person/organization at the address indicated within the period explained in the pre-information on the website, not exceeding the legal period of 3 days, depending on the distance of the BUYER's residence.
4.3- If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for the person/organization to whom the product will be delivered not accepting the delivery.
4.4- The SELLER is responsible for delivering the product subject to the contract in a complete, intact, conforming to the specified qualifications, and with its warranty documents and user manuals, if any.
4.5- The delivery of the product subject to the contract is conditional upon the signed copy of this contract reaching the SELLER and the price being paid by the payment method preferred by the BUYER. If the product price is not paid for any reason or is canceled in the bank records, the SELLER is considered to be released from the obligation to deliver the product.
4.6- If the credit card of the BUYER is used unlawfully by unauthorized persons, not arising from the BUYER's fault, after the delivery of the product, the product price will be returned to the SELLER by the related bank or financial institution. The BUYER must return the product to the SELLER within 3 days, provided that it has been delivered to them. In this case, the shipping cost belongs to the BUYER.
4.7- If the SELLER cannot deliver the product subject to the contract within the period due to force majeure or extraordinary circumstances that prevent transportation such as weather opposition, interruption of transportation, it must notify the BUYER. In this case, the BUYER can choose one of the rights to cancel the order, to replace the product subject to the contract with its equivalent if any, and/or to postpone the delivery period until the inhibitory situation disappears. If the BUYER cancels the order, the amount paid will be paid back to them in cash and in a lump sum within 10 days.
4.8- Defective or broken products among the products sold with or without a warranty certificate can be sent to the SELLER for the necessary repairs within the warranty conditions. In this case, the shipping costs will be covered by the SELLER.
ARTICLE 5 - RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw within 7 days from the delivery of the product subject to the contract to themselves or to the person/organization at the address they showed. To use the right of withdrawal, it is necessary to notify the SELLER by fax, email, or phone within this period and the product must not be used according to the provisions of article 6. In case of exercising this right, it is mandatory to return the original of the cargo delivery report showing that the product delivered to the third party or the BUYER has been sent to the SELLER and the original of the invoice. The product price will be returned to the BUYER within 7 days following the receipt of these documents. If the original of the invoice is not sent, VAT and other legal obligations, if any, cannot be returned. The shipping fee of the product returned due to the right of withdrawal will be covered by the SELLER.
ARTICLE 6 - PRODUCTS THAT CANNOT USE THE RIGHT OF WITHDRAWAL
The right of withdrawal cannot be used for products that cannot be returned due to their nature, disposable products, reproducible software and programs, fast deteriorating or expired products. The use of the right of withdrawal for the following products is subject to the condition that the product has not been used and the packaging has not been opened or damaged.
- Portable computers (will not be accepted for return once the original operating system is installed.)
- All kinds of software and programs
- DVD, VCD, CD and cassettes
- Computer and stationery consumables (toner, cartridge, ribbon, etc.)
- All kinds of cosmetic products
- Phone card orders
ARTICLE 7 - AUTHORIZED COURT
In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the settlement of the BUYER or SELLER are authorized up to the value announced by the Republic of Turkey Ministry of Industry and Trade.
In the event of the order being realized, the BUYER is deemed to have accepted all the terms of this contract.